Imperial Exotic Reptiles FAQs

Welcome to the Imperial Exotic Reptiles FAQ section! Here, you will find answers to some of the most frequently asked questions about our reptiles, care requirements, and services. If you have any additional questions, please feel free to contact us.

General Questions

Q: What types of reptiles do you offer?

  • A: We offer a diverse range of reptiles, including snakes, monitors, and bearded dragons . Some of our popular species include ball pythons, bearded dragons, leopard geckos, red-eared sliders, and dart frogs.

Q: Are your reptiles captive-bred?

  • A: Yes, the majority of our reptiles are captive-bred. We prioritize ethical breeding practices and work with reputable breeders to ensure the health and quality of our animals.

Q: Do you ship reptiles?

  • A: Yes, we offer shipping across the United States. We use specialized reptile shipping services to ensure the safety and well-being of the animals during transit. Shipping costs and availability may vary based on the species and destination.

Care and Husbandry

Q: What should I do when I first bring my reptile home?

  • A: When you first bring your reptile home, set up its enclosure before arrival to reduce stress. Allow the reptile a few days to acclimate without handling. Ensure proper temperature, humidity, and lighting according to the species’ needs.

Q: What kind of diet do your reptiles require?

  • A: Dietary requirements vary by species. We provide care sheets for each reptile that outline specific dietary needs. Common diets include insects, rodents, fruits, and vegetables. For species-specific advice, consult our staff or care sheets.

Q: How often should I clean my reptile’s enclosure?

  • A: Regular cleaning is essential for your reptile’s health. Spot clean daily by removing waste and uneaten food. Perform a more thorough cleaning, including substrate replacement, every few weeks to prevent bacterial growth.

Health and Wellness

Q: What should I do if my reptile seems sick?

  • A: If your reptile shows signs of illness (e.g., lethargy, loss of appetite, abnormal stool), consult a veterinarian specializing in reptiles. Early intervention is crucial for effective treatment.

Q: How do I ensure my reptile is getting enough UVB light?

  • A: UVB lighting is vital for many reptiles to synthesize vitamin D3 and metabolize calcium. Use a UVB lamp appropriate for your species and replace it every 6-12 months as recommended. Ensure the lamp is positioned correctly within the enclosure.

Purchasing and Services

Q: Can I visit your store to see the reptiles in person?

  • A: Yes, we welcome visitors to our store. Seeing the reptiles in person allows you to choose the perfect pet and ask our knowledgeable staff any questions you may have.

Q: Do you offer any guarantees on your reptiles?

  • A: We offer a health guarantee on all our reptiles. If any health issues arise within a specified period after purchase, contact us immediately. We strive to ensure all our animals are healthy and well-cared-for.

Q: Do you provide any resources or support for new reptile owners?

  • A: Absolutely! We offer detailed care sheets, advice from experienced staff, and ongoing support to ensure you and your reptile have a successful and enjoyable experience.

If you have further questions or need personalized assistance, please don’t hesitate to reach out to us. At Imperial Exotic Reptiles, we are dedicated to providing exceptional care and service for all our customers and their exotic pets.