Imperial Exotic Reptiles Privacy Policy
At Imperial Exotic Reptiles, we value the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from us.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
- Browsing Information: We may collect information about your interactions with our website, including IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and provide personalized services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and customer support.
- Communication: To send you order confirmations, shipping notifications, and updates about your purchases. We may also send promotional emails about new products, special offers, and events.
- Improvement: To analyze website usage and improve our website, products, and services.
- Security: To protect against fraudulent transactions and ensure the security of our website.
3. Information Sharing
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are obligated to protect your information and use it only for the purposes specified by us.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal requests from government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owners.
4. Data Security
We implement a variety of security measures to protect your personal information. These measures include encrypted data transmission, secure payment processing, and restricted access to personal data. However, please note that no method of transmission over the internet or electronic storage is completely secure.
5. Your Choices
You have the following options regarding your personal information:
- Access and Update: You can access and update your personal information by logging into your account on our website.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions included in each email. Please note that you may still receive transactional emails related to your orders.
- Cookie Management: You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and encourage you to review our Privacy Policy periodically.